Yes, There Is Such a Thing as a Free Lunch

Among the many, many things I miss about the pre-Covid era is my lunch hour. Living in the heart of Center City Philadelphia, there were loads of great options I could either walk or drive to within a very short distance. Most days, I would block off 60-90 minutes (yes, I work for myself and can take as long as I please), sit down and enjoy my daily bounty. It was honestly one of my favorite moments of each day.

Now, well, it’s OK. Some of my previous favorite haunts never reopened for lunch takeout. Some serve food that simply doesn’t travel well. So out of my usual rotation of 7-to-10 really good options, I’m down to 4 or 5. It’s unquestionably getting a bit boring.

In an effort to try to spice up the lunch hour of our CMEpalooza groupies, Derek came up with what I thought was one of his brainier ideas back in the summertime (note from Derek: there are so many to choose from!). He had apparently been on some sort of call featuring someone from GrubHub and was intrigued by a program they had whereby you could provide limited-use gift cards for individuals attending a virtual event. Essentially, they are provided with a code to use to order lunch through GrubHub only during specified hours. Based on this program, we added a “Feed the People” option to our menu of sponsorship opportunities for the fall, and Derek even wrote a blog post about it last month.

And… crickets.

It certainly appeared, sadly, that Feed the People was going to hit the CMEpalooza graveyard along with other ideas we’d trotted out over the years.

But, “Aha!, Not so fast my friends!” A savior arrived earlier this week to appease the appetites of the masses.

Yes, the fine folks at FreeCME have graciously agreed to serve as the sponsor for our Feed the People initiative, providing solace to the grumbling CME tummies around the United States (sorry for anyone overseas, but you’ll just have to forage for your own food this year).

So who wants a free lunch next Wednesday?

If you are saying, “Yeah, free lunch sounds good,” just click here to give us your name and email address. On the day before CMEpalooza, we’ll send the first 25 respondents a $15 GrubHub gift card to use to order lunch during our live broadcast on Wednesday. That way, you don’t have to miss a second of the amazing content we have in store for everyone. Just be sure to put a napkin over your keyboard so you don’t spill any of that sriracha mayo between the “D” and “F” keys.

What’s New with CMEpalooza?

This Fall marks the 14th iteration of CMEpalooza. That includes the inaugural two-day free-for-all in the spring of 2014 during the BSE (Before Scott Era) and then 13 Spring/Fall events featuring the best duo since the Captain and Tennille. Every year, Derek and I try to make some minor changes to the way we do things, many of which our audience probably doesn’t even notice. Like the year when Derek suggested that we “get crazy haircuts” the week before our live event. I went to my neighborhood barber to give him carte blanche and he laughed at me. He’s mean.

But anyway…

For this Fall’s event, being held next Wednesday, October 14 between 9 am-5 pm ET, there are more “new” things than usual, so I wanted to get everyone prepared:

  1. The biggest change is with our LIVE page, otherwise known as the page where you view our sessions. In previous years, we would stream each session on the same page and force learners to refresh their page every hour to view the next session. No more. Thanks to technological advances of our production platform, StreamYard, we are now able to pre-schedule all of our sessions, which means that we can also create unique pages to view all of our sessions. So now, when you go to our LIVE page on the day of our live broadcast, you just need to click on the link to the session you want to view. If you are really, really bored, you can even click on each link now and just sit there staring at the screen until the session begins. The staring record is 22 hours, 17 minutes, 19 seconds. Email Derek if you beat it.
  2. It’s not that Derek and I are cheap (OK, maybe we are), but we’ve always used the “free” version of whatever recording platform we were using at the time (note from Derek: we did this to make a point. Mission accomplished, I think.) Consequently, you would always see a little icon with the logo of that platform on the screen of our sessions. This year, I finally convinced Derek to be a grownup and pony up some of his hardly-earned cash to upgrade to the lowest tier of StreamYard’s paid plan. So now you’ll see the CMEpalooza logo in the top right corner of each session. Super important, I know.
  3. A few years ago, we offered all of our brilliant CMEpalooza sponsors the opportunity to embed a promotional video beneath their listing. We would typically have 2 or 3 sponsors who took us up on the offer. For whatever reason, this fall we’ve had way more people asking us to put up their videos than usual. As of this writing, there are 10 promotional visits you can check out. Many of these are quite slick.
  4. We’ve used Poll Everywhere as our audience response technology for the last few CMEpaloozas. It’s fairly simple to program and run, so we now offer it to our session panelists. I don’t know that everyone will use it this Fall, but a fair number will (and for the anchor 4 pm Trivia session, you absolutely will need Poll Everywhere to play along). Not a bad idea to download the app to your phone/device in advance. Our meeting “handle” is CMEpalooza000. If you don’t want to download another app, you’ll be able to go to this link.
  5. While it’s totally voluntary, we are asking everyone to tell us a little about yourself by going to this link. Like I said, not mandatory, but if you want to let us know how amazing you are, this is the link you need to click on. So please, click on this link.

You know what’s not changing about CMEpalooza? The cost. CMEpalooza remains and will always be free for everyone to watch. No pre-registration, no credit cards numbers, no nothing. Every year, we always get a few people emailing us to ask “How do I register for CMEpalooza?” We tell them the same thing – you don’t. You just show up whenever you want to. Missed a live session? View it in the Archives. Also for free.

Your CMEpalooza Pursuit Winners

By now, you have undoubtedly heard about the controversy associated with this year’s CMEpalooza sponsor event, CMEpalooza Pursuit.

People submitting duplicate entries using fake email addresses and fake names.

People using blue pens instead of black pens to complete their entry forms.

People trying to slyly answer 8 instead of 9 questions, thinking we wouldn’t notice.

People forgetting to use the secrecy envelop and mailing in naked forms (note from Derek: oh, the humanity!)

Frankly, it was all a bit discouraging and required a lot of extra work to cull out those successful entrants from those tricksters who tried to worm their way into the prize drawing. Fortunately, we didn’t end up arguing in front of the Supreme Court, although we did have to throw out several thousands entries who didn’t follow our very detailed, intricate submission instructions. All it took was one misspelled word and you were out. Sorry, but dems the breaks (note from Derek: I see what you did there and I approve.)

Nonetheless, we’re happy to report that there were quite a number of individuals who qualified for this morning’s prize drawing. As promised, we had five winners, each of whom were awarded $100 Amazon gift cards. I’d suggest holding on to them for Amazon Prime Day – not coincidentally scheduled to overlap with CMEpalooza Fall on Wednesday, October 14 – so you can maximize their value.

Here are the winners of CMEpalooza Pursuit:

  • Vanessa Gray, Director, Continuing Medical Education, Des Moines University Medicine and Health Sciences
  • Jesse Henry, Consultant, OhioHealth Learning Continuing Medical Education
  • Monica Nicosia, Nicosia Medical Writer LLC
  • Cindy Davidson, Scientific Editor, Global Learning Collaborative
  • Amanda Kaczerski, VP, Educational Strategy and Design, The Academy for Continued Healthcare Learning

Congrats to the winners. To the losers, as Philadelphia sports fans throughout history have said over and over again, better luck next year.

 

Your Weekend Homework: CMEpalooza Pursuit

In these trying times, anything that changes up the same old boring routine is a welcome diversion.

“Hey kids, wanna go for a hike? (again)”

“Nah.”

“How about throwing a frisbee around in the park?”

“Not interested?”

“Maybe you can invite a friend over, both wear masks, face shields, body armor, and chain mail helmets?”

“Sounds boring.”

We get it, there just isn’t much left these days. Lucky for you, at least for this weekend, we’ve got fun for the whole family!

CMEpalooza Pursuit

Your kids will love learning about the many fine sponsors of CMEpalooza Fall (“Boy mom, I didn’t know that your work was so interesting. I want to learn more!”). You can perhaps even bribe them by saying, “Look, fill out the entry form, and we split the prize 50/50 if we win.” Then you tell them the prize is $50 (it’s really $100), and pocket the majority of the money. Everybody wins!

If you have forgotten how to play CMEpalooza Pursuit, all of the details are in this post. Entries are due by the end of day on Monday, so that gives you the entire weekend to cuddle up with your loved ones and dig in. You’re welcome.

CMEpalooza Pursuit: The Chase is On

I come from a big board game family. Growing up, we had pretty much all of them. Yes, there were the usual standards such as Monopoly, Clue, and Sorry! but we also had some more obscure gems such as Careers, Parcheesi, and Rummy Cube. I spent a lot of time lying on the rug in the den beating up my sister at all of these games. Good times.

That’s why it’s always fun when it comes time for our CMEpalooza Sponsor event. While I haven’t quite figured out how to replicate some of these board games for our format (yet), it does allow me to harken back to those days of yore.

With a record 28 sponsors for CMEpalooza Fall — not too late for your company to join in! — developing this fall’s event was quite a lot of work. Some of our previous game designs such as CMEpalooza Bingo!! would not work (only 25 spaces). But fortunately, others were just fine. And so, thanks to some help from our intrepid Fall intern TJ, we’re bringing back CMEpalooza Pursuit this fall for another go round. There are some brand new categories such as The 80s (natch) and Food and Drink to join the more traditional ones.

Here is how CMEpalooza Pursuit works:

  1. Click here to download the list of forms you will need, both the questions and the answer form
  2. Use the Sponsor tab of the CMEpalooza website to get links to all of the companies involved in this event. You’ll need to visit the Sponsor sites to get the answers to all of our questions. We promise there is nothing that can’t be found within a click or two.
  3. Complete the entry form by coming up with a correct response to one question in each category. That’s nine questions/answers in all.
  4. Added bonus this year — you can enter up to three times, as long as you select different sponsors in each category for each entry.
  5. Send your completed entry form to me via email at scott@medcasewriter.com by 5 p.m. ET on Monday, September 28.
  6. Take that 4-leaf clover and clutch it tightly to your chest

We’ll be giving away $500 in Amazon gift cards to our winners – there will be 5 winners of $100 each randomly selected from all of our correct entries. We’ve been doing these events for so long now that many of our most loyal players have won thousands of dollars thanks to our generosity. They hope you will be too overwhelmed by work and family that you won’t have time to play CMEpalooza Pursuit. Don’t let them quiet your voice! Find 15 minutes, complete your gameboard, and give yourself a shot at the big prizes.

And… go.

CMEpalooza Virtual School Bingo!!

I know that many of my fellow parents have already begun the “school year like no other,” but for many of us in the Northeast, school begins the day after Labor Day (I checked my calendar and that’s today).

Seems like every work call now begins with “So what is your child/children doing this fall?” so that we can all commiserate about how much this all really, really sucks. There is always that little tinge of anger/jealousy when I hear another parent tell me that their child’s school is open even for 1 day a month. But hey, “We’re all in this together,” right? God how I hate that phrase right now.

Anyway, since CMEpalooza is a full-service event, I thought it might be helpful to provide you a Bingo card so that you can see how your day is going. Unfortunately, there is no prize for winning, but perhaps you can keep track of how quickly you can complete a row (horizontal, vertical, or diagonal) and see if you can set a personal record each week. I’m 10 minutes into the virtual school year and I’ve already checked off three boxes. This should be easy.

CLICK HERE FOR YOUR VERY OWN CMEPALOOZA VIRTUAL SCHOOL BINGO CARD

Live, In-Person Education? Now? Well, Yes

As some of you may be aware, I started my professional career as a journalist, more specifically a sportswriter for several small to mid-sized newspapers across the United States. I had a reputation for asking hard-hitting, no-holds-barred questions. Like these:

“Coach, why did you decide to call for a quarterback draw on 4th-and-20 down by two touchdowns in the fourth quarter?”

“Player X, seeing as how your team lost tonight’s game to your biggest rival by 30 points, do you regret staying out at the bars drinking until 2 am last night?”

How the Pulitzer committee overlooked my journalistic contributions continue to baffle me (if you have any sway over the voters, feel free to put in a good word for me).

I’m often asked by people if I miss daily journalism. My truthful answer is, “No, not really.” And it’s true. There are lots of things I don’t miss – the hours, the pay, the people (some of them). But I do miss the interviewing – being curious about something and getting the answers that satisfied my curiosity, and hopefully the curiosity of people who read the newspaper as well. These days, I get to do interviewing in some capacity every so often as part of my regular job when I have to talk to course faculty about something related to the goings on in their area of specialty, but it’s rare that I’m really super interested in the topic.

So when I saw recently that Primary Care Network (PCN) was planning on having a true, in-person live event next month in Hilton Head, SC, I figured it was time to dig out my “Scoop Kober” fedora (note from Derek: [rolls eyes]) and get some answers to the numerous questions I had on my mind. Jill Hays, Executive Director of PCN (yes, they are one of the many CMEpalooza sponsors this fall) was gracious enough to agree to an interview.

Here is the edited transcript of our conversation:

OK, so, um ,why? (I told you I ask the best questions!)

Our last live program was in March in Las Vegas right before everything kind of exploded with COVID. Even with that program, we got lots of phone calls where people were concerned, their employers weren’t allowing travel, but we still went ahead and did that program.

Not long after that is when things really hit hard, and we rescheduled all of our planned summer programs for next year. So that left Hilton Head, which was in September. At the time, we said, “Well, let’s see what happens,” and we held off on making any decisions for a few months. We were in close contact with the hotel, and they were very flexible with us, which unfortunately hasn’t been the case with all of the venues we had contracted with.

So we made the decision to move ahead with Hilton Head maybe a month and a half ago. We had quite a few people who had registered for the meeting, so I sent them all a survey to see how they are feeling about the event. The last thing I wanted to do was plan to move forward, and then 2 weeks before the program, everyone cancels and I don’t have a program. The survey asked about concerns regarding travel, if they had any travel restrictions from their employer, were they concerned about their safety being at this meeting, and then if we had to cancel the meeting, would they be willing to do a live webinar?

Our responses generally showed that yes, there were concerns, but that people still wanted to attend the live meeting. Based on those responses, we decided that there were enough people interested that we decided to move forward.

Our hotel was great in that they tore up our original contract and worked with us on the number of attendees we were now anticipating. Our sleeping room and food and beverage minimums came way down, which eased our burden and stress. The hotel obviously wanted to host the meeting for their own financial reasons, but they didn’t want to force us into something that wasn’t going to benefit us as well.

We didn’t do any recruitment for the meeting from March until later in the summer. And even then, we did have some people respond to us by saying, “Are you crazy? We’re in the middle of a pandemic!” and I completely understand where they are coming from. But I think there are lots of people with a different viewpoint, so if you don’t want to travel or you can’t travel, then you can do the live stream.

How many physicians have currently registered for the live, in-person meeting?

We currently have 45 registrants

Are most of the registered attendees local?

Typically, we recruit to physicians all over the United States, but for this program, almost everyone who has registered is from the East Coast.

What about the faculty? Are they going to be there on site?

We have two faculty presenters, both of whom will be at the conference. One of our original faculty had to pull out so we had to find a replacement for him. But one of our faculty is coming in from the West Coast, and both of these gentlemen are flying in.

What are the safety precautions being put in place? How is this going to look different than a typical PCN event?

First of all, we have a huge room. The venue was able to give us a big enough space to allow for adequate social distancing. We’re literally sitting one person per 6-foot table. Of course, if they are coming with someone, they can sit together.

We also worked with the venue to figure out how to serve the food. We usually serve a hot breakfast in the morning and have beverage service throughout the 3-day meeting. This year, there will be a server, but there will also be a buffet with plexiglass separating the attendees from the staff and food. Anything that can be prewrapped like muffins and bagels will be wrapped individually.

Then there are things like ARS. We usually have attendees use keypads that we distribute to them. But for this meeting, we’re using a different approach where they can log onto a website using their phone or their computer so that they don’t have to mess with keypads.

For registration, we’ll have packets ready in advance so that they can just grab them when they arrive.

Of course, we’ll also be following the hotel safety guidelines as well.

How many members of your team will be at the event?

We’ll have 3 staff and 2 faculty onsite. We usually send a few more people, but since this is a smaller meeting, we don’t need a big team to be there.

How nervous are they and how nervous are you about this?

I’m actually bringing my husband and son with me, only because they were supposed to come last year (note: that event was cancelled due to Hurricane Dorian). Honestly, I’m not excited about traveling by plane. That was a consideration. We spoke to our faculty and staff to make sure they were comfortable traveling to this program. We definitely don’t want to put anybody at risk or make anyone feel uncomfortable.

With things opening up a little bit and there being a shift where people are taking safety precautions a little bit more seriously with wearing masks and adhering to social distancing guidelines, I’m excited about it. I know one of our faculty considered driving to avoid the airlines, but it was a 10-12 hour drive, so he decided to fly.

Is there a real financial benefit to holding this event or are you doing it more to show that live, in-person education is possible in this environment?

We wouldn’t be moving forward with the program if it wasn’t to our financial benefit. I really didn’t want to cancel the program when we had so many people registered and interested. Obviously, we want to do this in the safest way we can, but yes, there is a financial benefit for us to hold this meeting.

 

 

Our Intern’s Rules of Survival

(Note from Scott: Intern TJ is back with her report on how things are going in her life. I challenged her to include three items in her next blog post – Silver Spoons, backgammon, and Kamala the Ugandan Giant – so let’s see how she did)

The setting…. a cozy living room turned hybrid classroom and office by day.

The characters…. one bright-eyed 5-year-old kindergartner, one brilliant and eager 16-year-old high school junior, and one mama/CME professional/eLearning homeschool facilitator.

The props… One HP laptop, one Google Chromebook, one MacBook pro, two iPhones, one color coordinated family wall calendar that incorporates everyone’s class and business meeting times, one kids’ folding table full of papers, books, an assortment of crayons, one very small desk, and one large desk (slightly organized).

As my fiancé walks through the living room to leave for work, he notes, “Our living room sounds like a busy call center.” An excellent analogy.

Like many families across the country, we weren’t blessed with “Silver Spoons(that’s one)  in our mouths, and this scene may sound familiar to many of you. Trying to get acclimated to a “new normal” that involves parents working from home while facilitating their children’s eLearning schedules can be a daunting and exhausting task. Not only are you expected to juggle your regular schedules (not easy for those of us who are preparing for our first virtual annual meeting), you also have to juggle the schedule for your children.

Maybe you are already used to working from home. Maybe you already are as organized as Marie Kondo. Nevertheless, I’d like to offer four rules that I swear by to help you survive another week:

  1. Those who fail to plan, plan to fail
    My weeks begin on Sunday. I generally start by making a meal plan that includes breakfast, lunch, and dinner ideas for the week. For my kindergartner, that meal plan usually includes snacks. This is so important because it takes a task off my plate for the rest of the week.
  2. The early bird catches the worm
    I start every day at least 1 hour before my house is up. I take this quiet time to access emails, follow up on requests, and complete any task that was left undone the day before. I also make a list of what needs to be done for the day and refer to it throughout the day. By the time my family wakes up, I’m caffeinated and pretty ahead of the game.
  3. Take your lunches and break
    It’s not easy to separate work and home life when your home life is intertwined with work. But if you take a 15-minute break from your day and 30-60-minute lunch, it will help to rejuvenate you. What does that look like when working from home? Well, don’t use your break time and lunch to catch up on household chores. Treat your day as if you are away from home in the office. If you had to go to work every day, would you really fold clothes or do laundry on your lunch break?
  4. You are not in this alone
    We all have different techniques that work best for our households. Whatever you do, remember that you are not in this alone. There are more and more resources and tips available that you can access to help you get a jump on your progress.

Now… I’ll end this post with an ode to Kamala the Ugandan Giant (that’s two), who wrestled barefoot while wearing African War Paint for a mask; much like my kindergartner after hours, who wrestles with his dad barefoot in the living room. Enjoy!

(special aside from Scott: I worked at my college newspaper with a guy whose high school gym teacher was the very same George “The Animal” Steele shown in this video. True story.) 

(Not bad TJ. Got two of three, and probably the two hardest ones!)

It’s Catchy, It’s Addictive, It’s Fun – It’s the CMEpalooza Fall Agenda!

I spent a few minutes this weekend on YouTube with my son watching some of the great ’80s chewing gum commercials.

Big Red

Doublemint

Juicy Fruit

And the best one of all, Big League Chew

Perhaps it’s just because I was reliving childhood nostalgia, but man, they just don’t write product jingles like they used to. I have tried for years to convince Derek to create a CMEpalooza jingle, but apparently, if it’s not a haiku, his brain simply can’t compute.

In the ’80s, it was these product jingles that set brands apart. You’d walk into the neighborhood drug store (Thrift Drug for me [Drug Fair for me -Derek]), scan the rows of gum choices, immediately set aside Trident and Dentyne (“Yuck”), take one step toward Bubble Yum Bananaberry Split before being rapped on the head by mom or dad (“It’s all sugar!”), and then head straight to the gum that represented your favorite jingle. They had the catchiest tune, so surely their gum must be good, right? We were such idiots.

It’s in that spirit of creativity that we present to you today the CMEpalooza Fall agenda. Back when we were the only virtual live event for the CME industry, we knew that we could trot out any old slop and people would watch (we didn’t, of course, but we could have [note from Derek: good save.]). Now, however, the COVID-19 pandemic has forced us to up our game. Everyone wants a piece of what used to exclusively be our domain, so we’ve been extra thoughtful in putting together a creative agenda for CMEpalooza Fall (Wednesday, Oct. 14 – mark your calendars).

We have our first-ever whodunit. Another winner-take-something (or nothing?) trivia contest. Project managers get put into the spotlight for the first time. And then, of course, we tackle some of the big issues of the day (social justice, COVID-19), but in an interesting, unique way that will hopefully keep your attention.

We’ll have much more information on each of these sessions soon (and hopefully will fill in the few remaining “TBA” slots) but for now, take a gander at the Fall agenda while you hum your favorite product jingle. If you are feeling really inspired, maybe you can save Derek some time and come up with the official CMEpalooza jingle. We promise to give you partial credit.

 

The Big Interview You Might Have Missed

(DISCLAIMER: It goes without saying, but this is a satirical post. The interview didn’t really happen. Or did it….) 

On the heels of the publication of last week’s Q&A by MeetingsNet, Derek and I have become hot commodities on the interview circuit. The networks have been dealing with our agents, and we have the Times, Post, Tribune, Herald, and Daily News all waiting in the wings. I thought that Derek and I had made an agreement to hold off on any further interviews until things cooled down a bit, but he apparently doesn’t listen to me (shocking, I know). Consequently, when his favorite local cable access channel called to see if he’d sit down for a no-holds-barred interview with their ace reporter, Glen Wallace (yes, you know his more famous cousin, Chris) about the current state of CME, Derek couldn’t agree quickly enough.

For everyone who missed the interview – that would be all of you – here is the transcript in all its glory.

WALLACE: Thank you and welcome to “Chestnut Hill Corner.” Mr. Warnick, you’ve agreed to answer all manner of questions, no subject off-limits. Thank you for allowing such candor.

WARNICK: You are welcome, I guess. Wait, is my wife going to see this?

WALLACE: Let’s not worry about that right now.

Let’s start with the surge of virtual, live continuing education across the country in the last few months. You still talk about it as, quote, “a fad.” But I want to put up a chart that shows the number of learners at virtual, live events over the course of the last few months. As you can see, we hit a peak here in April of 36,000 healthcare provider learners a day. Then it went down and now since June, it has gone up more than double. One day this week, 75,000 learners in one day for live, virtual education. More than double.

WARNICK: Glen, that’s because we’re measuring attendance like no one else in the world. Our measurement skills are unbelievable. If we didn’t measure attendance like we are, you wouldn’t be able to show that chart. If we only counted half of the people who logged on as learners, those numbers would be down.

WALLACE: But this isn’t a fad, sir? This is a clear trend.

WARNICK: No, no. I say fad, it’s going to go away. We have some providers that are doing a lot of virtual, live education but we’re going to get that under control. And you know, it’s not just this country, it’s many countries. We don’t talk about that in CME circles. They don’t talk about all of the virtual, live education being delivered in Canada and Australia and in some parts of Europe. You take a look, why don’t they talk about Canada? They are doing a ton of virtual, live education. All I can say is thank God I told them to build proper firewalls, because if I didn’t, it’d be a huge problem from a compliance standpoint.

WALLACE: But sir, we are providing more virtual, live education than any country in the world. The number of CME certificates being generated is higher than Canada, it’s higher than Russia, and the European Medicine Agency said they will no longer accept credits obtained from virtual, live education developed in the United States.

WARNICK: Yeah, I think what we’ll do is turn that around and do the same thing. If you remember, Glen, I was the one who pushed very early to stop accepting CME credits for programs developed in Europe.

But when you talk about rate of noncompleters of new enduring activities, we have one of the lowest rates in the world. I think we have one of the lowest rates of noncompletion in the world.

WALLACE: That’s not true sir. We have a – we had 22% of people who didn’t finish the post-test on all cumulative virtual, live events one day last week. You can check it out.

WARNICK: (Turns to Fall intern TJ off screen) Can you get please get me the rate of noncompleters?

TJ is right here. I heard we have one of the lowest, maybe the lowest rate of noncompleters in the world. Number one rate of noncompleters. I hope you show the scenario because it shows what fake outcomes data is all about.

WALLACE: All right. It’s a little complicated, but bear with us. We went with numbers from the ACCME, which charted the rate of noncompleters for 20 countries with the most virtual, live education for healthcare professionals. The US ranked 7th, better than the United Kingdom, but worse than Canada and Japan.

WARNICK: Whatever. Can we move on?

WALLACE: OK, sure. Physician education — numbers of certificates way up after completing a virtual, live educational event. Nursing education — the most credit hours in the last 4 months last week. Pharmacists completing their necessary hours of credit 6 months before they need to. A lot of people say this is because we don’t have a national plan to keep these numbers down. You talk about individual providers and accrediting organizations. We don’t have a national plan. Do you take responsibility for that?

WARNICK: I take responsibility for nothing. TJ, can I get some water or something? (TJ hands Derek a glass of water, wondering how she got suckered into this role).

Some providers have done well, some have done poorly. They’re supposed to be able to administer as many certificates as they need.

Now, we have somewhat of a surge in virtual, live education in certain medical specialties. In other areas, we really limiting it. But you don’t hear people complaining about connectivity issues. We have all the Zoom accounts we can use. We’re giving out usernames and passwords to other countries.

WALLACE: But, sir, the number of virtual, live events is up 37 percent in the last week.

WARNICK: Well, that’s good.

WALLACE: I understand. Certificates generated are up 194 percent. It isn’t just that the number of programs has gone up, it’s that the number of certificates is growing.

WARNICK: Many of those learners don’t even bother printing our their certificates. They click A, C, A, D, and we put it down as a qualified learner. Many of them – I guess it’s like 99.7 percent – aren’t even going to remember that they attended the virtual, live event.

Go out and look at the news – you’ll see the number of virtual, live events are up. Many of the noncompleters from those events shouldn’t even count. It’s like one presenter doing a 15-minute Zoom talk. The number of noncompleters are up because we have the best outcomes measurement processes in the world.

No country has ever done what we’ve done in terms of counting noncompleters. You look at other countries – they don’t even separate out completers from noncompleters. It’s a completer as soon as someone logs on. They don’t go around having massive areas of assessment and we do. And I’m glad we do, but it really skews the numbers.

WALLACE: Let me just, let me just ask the question, sir. Why on earth would your administration be involved in a campaign at this point to discredit Dr. Brian McGowan, who is one of the industry’s top experts in assessing completers vs. noncompleters?

WARNICK: Because we’re not. If one man from the CMEpalooza team doesn’t like him because he made a few mistakes — look, Dr. McGowan said, “Don’t measure all completions.” Dr. McGowan told me not to ban medical students from virtual, live events — it would be a big mistake. I did it over and above his recommendation. Dr. McGowan then said, “You prevented thousands of pieces of useless data about student learners” — more than that. He said, “You prevented tens of thousands of pieces of useless data.”

Dr. McGowan’s made some mistakes. But I have a very good relationship with Dr. McGowan.

I think we’re gonna be very good with the virtual, live education. I think that at some point, that’s going to sort of just disappear. I hope.

I’ll be right eventually. I will be right eventually. You know I said, “Virtual, live education is going to disappear.” I’ll say it again.

WALLACE: Then there are the true-false questions. From the first day that the ACCME said that true-false questions were acceptable as post-test options, you said that you weren’t going to agree. Will you now consider an industry-wide mandate to include true-false questions in all post-tests for virtual, live education?

WARNICK: No, I want providers to have a certain freedom, so I don’t believe in that. I don’t agree with the statement that if everybody puts in true-false questions, everything is great. Hey, Dr. McGowan said don’t use true-false questions. The CEO of the ACCME – terrific guy – said don’t use true-false questions.

Everybody who is saying don’t use true-false questions – all of sudden everybody’s got to include true-false questions, and as you know, true-false questions can cause problems, too. With that being said, I’m a believer in true-false questions. I think true-false questions are good.

But I leave it up to the individual providers. Many of the providers are changing. They like the concept of true-false questions, but some of them don’t agree they should be part of a post-test.

WALLACE: Mr. Warnick, you’ll be happy to know that our public access channel has a new poll out today, and you’re going to be the very first person to hear about it. In the national horse race, CMEpalooza is the second-most popular educational event for CME professionals behind only the annual Alliance conference, 49 percent to 41. That’s 3 or 4 points slimmer than it was a month ago. And on the issues, people trust the Alliance more to foster collaboration by 17 points, to recognize the diversity of providers by 21 points, and even on creativity, they believe in the Alliance more by 1 point. I understand that there are more than 60 days until CMEpalooza Fall, but at this point, you guys are losing.

WARNICK: First of all, we’re not losing, because those are fake polls. They were fake in 2019 and now they’re even more fake. The polls were much worse in 2019. They interviewed 22 percent accredited providers. Well, how do you do 22 percent accredited providers? You see what’s going on. I have other polls that say CMEpalooza is better. I have a poll where we’re leading across every provider type. And I don’t believe that your polls, they’re among the worst. They got it all wrong in 2019. They’ve been wrong on every poll I’ve ever seen.

WALLACE: I — I must tell you…

WARNICK: No, I’m just telling you. And let me ask you this, so on creativity, we’ve always led on creativity by a lot.

WALLACE: But I’ve got to tell you, if I may, sir, respectfully, in our poll, they asked people, which meeting is more organized? Who’s got — whose faculty is better? The Alliance beats you on that.

WARNICK: Well, I’ll tell you what, let’s take a test. Let’s take the CHCP test right now. Let’s go down, the Alliance president and I will take a test. Let her take the same test that I took.

WALLACE: Incidentally, I took the test too when I heard that you passed it.

WARNICK: Yeah, how did you do?

WALLACE: It’s not – well, it’s not the hardest test. They have a picture and it says “what’s that” and it’s a doctor.

WARNICK: No no no…

WARNICK: You see, that’s all misrepresentation.

WALLACE: Well, that’s what it was on the web.

WARNICK: It’s all misrepresentation. Because, yes, the first few questions are easy, but I’ll bet you couldn’t even answer the last five questions. I’ll bet you couldn’t, they get very hard, the last five questions.

WALLACE: Well, one of them was count the number of learners in the room. They showed you a picture with stick figures.

WARNICK: Let me tell you…

WALLACE: There’s three. Six. Nine.

WARNICK: … you couldn’t answer — you couldn’t answer many of the questions.

WALLACE: Ok, what’s the question?

WARNICK: I’ll get you the test, I’d like to give it. I’ll guarantee you that the Alliance president could not answer those questions.

WALLACE: OK.

WARNICK: OK. And I answered all 35 questions correctly. I could be a CHCP if I wanted to be one.

WALLACE: One final question — in general, not talking about CMEpalooza, are you a loser?

WARNICK: I’m not a loser. I’m a college graduate. I have a job.

WALLACE: But are you gracious?

WARNICK: You don’t know until you see. It depends. I think certificates by mail is going to rig the accreditation system. I really do.

WALLACE: Are you suggesting that learners who get a certificate mailed to them shouldn’t be able to be recertified as healthcare professionals?

WARNICK: No. I have to see. I have to see.

WALLACE: There is a tradition in the medical industry — in fact, one of the prides of the industry — is the acknowledgment that no matter how a CME certificate is earned, it is honored. Are you saying you’re not prepared now to commit to that principle?

WARNICK: What I’m saying is that I will tell you eventually. I’ll keep you in suspense. OK?

I think that’s enough. TJ, walk me home. (Storms out)