Recommend A Program Manager (Please?)

The planning for CMEpalooza Fall on Wednesday, October 14 is well underway, and to the amazement of the entire CMEpalooza staff, I manged to finalize the moderators for all of the sessions I am running before Scott finalized his. This is truly a momentous occasion as it is perhaps the first time it has happened since the very first palooza Scott and I did back in the fall of 2014.  For those of you wondering if we really make this a competition, I tell you the same thing I tell my wife whenever she asks me the same question: Everything is a competition. Sometimes I just don’t tell you.

(note from Scott: I actually have had my moderators in place for 6 weeks. I just didn’t say anything to Derek. The guy needed a win. I am tired of hearing the same story over and over about how his 7th-grade basketball team won the state CYO championship).

One of the sessions I am particularly excited about is one that comes directly from a suggestion we received on our most recent post-CMEpalooza survey: Program Managers: We Get the Job Done! As you can probably infer from the title, the session will be focused on providing participants with a number of program management tips, best practices, workflows, etc., that program managers (heretofore abbreviated to “PMs” for convenience. Also because I’m never sure if it should be “program” or “project” manager, and this covers both bases) of all levels can utilize.

Christina Hosmer-Gallo, Senior Vice President of Educational Development at Med Learning Group, will be moderating the session, and we are hoping to have a panel of experienced program managers joining in on the conversation. Here is our current conundrum: PMs are often the behind-the-scenes kinds of folks who don’t get a lot of exposure to the broader CME community. So we don’t really know a lot of the ones who are really, really good at what they do (and preferably aren’t camera shy).

So what’s the solution? Well, you are, my good friend. As part of the process for putting the panel together, Christina and I would love to get some recommendations from the CME community for PMs you have worked with who would potentially be a good fit for this session. It can be someone you have worked with in a partnership, someone who works for your organization, or someone you talked to at a conference and thought was really smart. Or you can recommend yourself — we don’t mind!

You can use the form below to submit your recommendation. We will leave it up for a week and make the deadline the end of the day on Monday, July 27. We will take another week to review the recommendations and then reach out to the individuals we think will make the best panel (our goal is to have a panel of 3 or 4). Make sense?

If for any reason you prefer to email me rather than fill out the form below, you can send your recommendation to thecmeguy@gmail.com.

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Thank you for your response. ✨

Does this PM know you are recommending them?

Picking My Brain on Live Virtual Education

Earlier this week, Derek and I were interviewed for a MeetingsNet article focused on (what else?) how the world of CME has changed in these last few months as the shift to virtual live education has gained steam. Apparently, since we’ve been doing this CMEpalooza thing way before virtual live education became cool, we’re supposed to have some sort of useful insight to share. Sadly, we spent most of the conversation debating which was the coolest of the Keebler Elves (did you know they all have names? Yes, yes, they do. Buckets is my guy).

That’ll teach anyone in the future to expect anything of significance to come out of our mouths.

But I guess since you’re here and everything, I might as well make myself useful and offer some personal observations based on what I’ve witnessed over the course of the last few months related to live virtual education:

  1. If you build it, they will come
    I suspect there was some initial consternation over whether there was going to be an audience for virtual live education. But with so many people in so many industries (and yes, even healthcare) working from home or working unusual hours, the attendance for many live broadcasts has been somewhat of a shocker. The viewership for CMEpalooza Spring far surpassed any previous year’s event, and I know that a few of the larger specialty societies had their servers crash due to extraordinary levels of traffic.
  2. The days of bad connections and shoddy audio/video are over (almost)
    In the early days of CMEpalooza, there would inevitably be a session where we couldn’t get someone’s video to work or the audio would trail way behind the video images. That’s been pretty rare in the last year, and it’s not only because Derek and I are really, really good at what we do (note from Derek: we’re not.) Online A/V technology has gotten much better and even the default camera on your laptop or phone will typically provide a pretty crisp image. It’s the rare live online session I’ve watched over the course of the last few weeks where I said, “Ew, that looks/sounds pretty terrible.” And with 5G right around the corner, things will only get better.
  3. The bells and whistles surrounding online platforms have gotten fancier (and probably more expensive) but they still can’t cover up bad ideas and bad content.
    There are still too many people who are falling prey to unproven gimmicks that turn out to be either very confusing for attendees or simply don’t work. I attended one online event where they took a room of 100 people and divided us up into breakout groups of 8 people. We were told, “Here are the 5 things we want you to talk about in the next 15 minutes. And… breakout!” In my breakout room, we ended up staring at each other for 2 minutes in total silence, one person disconnected due to the awkwardness, and then we wasted the next 10 minutes mostly talking about nonsense. One of those ideas that may have sounded promising, but just didn’t work. At all.
  4. There is a lack of creativity on session design
    Pretty much every session I have attended has been the same – one or more presenters, a handful of slides (usually), maybe a polling question or two, and then some Q&A from the audience. There hasn’t been a single time I’m walked away from a session and said, “Hey, that was pretty cool.” Maybe it’s because a lot of us are still getting used to the functionality of online platforms, but think bigger people!
  5. Don’t make me look at other people
    Derek sent me a screenshot last week from a session he attended where one of the people watching spent the better part of the hour eating his lunch. Derek said it was a “big salad.” Presumably, not the famous “big salad” from Seinfeld, but it looked pretty hearty. One of my least favorite things about some of the current online platforms is having to watch people who aren’t among the presenters. It’s quite distracting. And I certainly don’t want people looking at me, although I know how to turn off my camera (I guess some people don’t). Figure out a way to disable this (note from Derek: Agreed. Massive Zoom calls with 400 people on camera are dumb. Thus ends my contributions to this blog post.)
  6. The financial puzzle remains the big conundrum
    Then there is the big question, “Do live virtual events have staying power?” We’re not talking about CMEpalooza – we’re not going anywhere. It’s more about that 5,000 person multi-day conference or that 300-person satellite symposium or even that 25-person grand rounds. Remember that many of these surround hugely profitable events that drive the budget for lots of organizations. A 1-year blip is painful but likely not devastating. But can some organizations survive if this is a long-term shift? I honestly doubt it. Maybe the hybrid solution will become more popular – please God, don’t make that mean a simulcast of a 3-hour symposium with nothing more than a video feed – though I guess we’ll have to see what the market will bear.

 

 

Welcome to Our CMEpalooza Fall Intern

It should surprise no one that Derek is a natural pessimist. Virtually any time I ask him a question where he has to guess a number that speaks to the popularity of CMEpalooza (ie, “How many people do you think will watch our live sessions?” or “How many sponsors do you think we’ll get this year?”), he usually predicts some ridiculously low number that causes me to roll my eyes. Fortunately, he’s been wrong far more often than he’s been right (note from Derek: this is accurate.)

And so when we set on a search for our CMEpalooza Fall intern – mind you, even after a successful kickoff of our Spring internship program —  his prediction on the number of applicants we’d get was roughly equivalent to the number of Pulitzer Prizes this blog is bound to win in the future (that would be “Zero.” OK, maybe he predicted “1.”).

Fortunately, Mr. Pessimism was wrong once again and the applications came in waves, despite the challenge we posed to our prospective interns to write us a haiku (for those who botched it, it’s 5-7-5. Probably good to remember for the future).

Of the many worthy applicants, we both picked the same person, meaning that there would be no virtual arm wrestling match to figure out who would be chosen. And so with that, let’s all welcome our Fall intern to the mix.

Hello CMEpalooza Family!

My name is Tejuana Moore, but everyone calls me TJ. I’m beyond thrilled to be the Fall intern for CMEpalooza! I’m working on having my business cards printed right away.

Tejuana (TJ) Moore
CMEpalooza Fall Intern

I think it has a nice ring to it! I’ll admit that when I received an email from Scott and Derek on Monday, I was reading it thinking that I had not been selected. I read the email at least three times before it sunk in that I had in fact been chosen for this once-in-a-lifetime opportunity.

So a little about myself. When I was younger, I used to pretend that I was a CME professional for all types of medical specialties. I imagined reading through disclosures to make sure that faculty members were in fact eligible to present or plan the content. I pretended to write out designation and accreditation statements on activities that had CME credit attached to them. I especially loved pretending to calculate how many hours of CME an activity received. And now, I’m living my dream.

…Just kidding of course.

Like all of you, I literally stumbled into the CME world. I started my career as an annual meeting coordinator for a nonprofit organization. Although the work was daunting and repetitive, I soon realized that this work was the stem to the core of the organization’s success. The core of the annual meeting was the education sessions. This intrigued me, so I moved on to governance and education, since 98% of the sessions at the annual meeting were selected by committees. Once I realized the important role of the education created by specialty societies in the careers of their members, I understood why CME was such an intricate piece of the puzzle. And, so here I am, having served in my current role as CME Manager at the American College of Allergy, Asthma, and Immunology for a little over a year.

My ultimate professional goal, at least for now, is to become a CME guru, which is why I applied to be the CMEpalooza Fall intern. I hope to learn as much as I possibly can during my internship and glean valuable experience from these two talented and witty gentlemen (Scott, of course, is the more talented and wittier of the two) (note from Scott: I don’t write this stuff. Honest. I just confirm its accuracy) (note from Derek: This is an outrage! Scott is brainwashing the interns before I get a chance to brainwash the interns!)

I have followed the CMEpalooza blog for some time now and have had the opportunity to tune into four live CMEpalooza events. I can say with confidence that working with this team is a “CME Dream come true.”