Completing the “Origin” Chain

It seems as if this is the week that we’re all writing about our “CME origin” stories — Derek led us off last week and Intern Katie followed him a few days ago — so I guess I’d better share mine. It’s equally riveting.

As a 16-year-old high school junior, I remember completing an assignment where we had to write a letter to ourselves 25 years in the future. You probably had to do it too – seems like one of those things every high school English teacher in the country would have conspired to assign to their students.

The assignment was given right about this time of year, so I wrote something like, “I assume you are at the Super Bowl getting ready to cover the game for Sports Illustrated.” (Keep in mind that Sports Illustrated was a big deal back then. Now? Not so much.) The details of my essay are a bit hazy, but I definitely remember writing, “I’ll be very disappointed if you aren’t doing something related to sports.”

Sigh.

Yes, 16-year-old Scott would not be particularly impressed with my career path, but as with many of us in our little CME niche, it’s actually turned out quite nicely, thank you.

Unlike Derek, I did actually find full-time work in my initial chosen field — sportswriting — spending 5 years toiling away in the glamorous “not-Phoenix” part of Arizona and the equally-glamorous “not-Chicago” part of Illinois before becoming frustrated enough with my lack of professional progress and walking away.

My first healthcare job was at a medical publication company, where they apparently churned through people like me who didn’t know the difference between a myomectomy and a myeloma every couple weeks. I was told that one recent hire started on Monday morning, went to lunch, and didn’t come back. Great. That was reassuring.

What came next was even worse. As a “Welcome to our new employee!” gesture, the team I was working with said they’d take me to lunch.

Great, I love a free meal!

I sat quietly in my corner cubicle waiting for someone to come get me “around noon.” Noon came and went. 12:05. 12:10. I didn’t want to be the annoying newbie interrupting busy people, so I waited until 12:15 to stand up and see what was going on.

The department was empty. Everyone else had gone to lunch but no one had thought to take the new guy along. Was it a hint? (Yes Derek, you can insert your snarky comment now) (Note from Derek: Too easy. I’ll let it slide.)

Anyway, I survived the day after profuse apologies (“Oh, we all thought someone else was taking you.” Sure, sure) and kept plugging away. I could talk about the intricacies of Temple basketball’s 1-2-2 zone press for hours, but now I had learn about the ABCs and XYZs of bulk allograft transplantation for osteochondral lesions of the talus. It was not easy. There were many days when I felt way, way over my head. Katie wrote about how she was overwhelmed by all of the jargon and abbreviations at her first CME department meeting. We’ve all been there.

Within a year or so, I transferred over to the medical education group and found my home. This was back in the “Wild Wild West” days of CME where supporters were typically very much involved in the development of content. I remember numerous lavish dinners the night before a live program where the “supporters” (these were all marketing folks back then) would drop lots of money on food and drink and then sit side-by-side with you the next morning at the actual program offering their thoughts or commentary to be shared “during a break.” It was certainly different.

I was likely a bit of an arrogant, self-absorbed 30-year-old know-it-all (things haven’t changed very much) as I meandered about professionally over the next decade, wondering why no one realized how brilliant I was (Note from Derek: Again, too easy.) I finally started making some real progress about a decade ago, making enough friends that striking out on my own as a freelancer back in 2014 wasn’t quite as risky as it might have otherwise been.

I’ve been extremely fortunate to be able to partner with some really talented and kind people over the last several years. I am not naturally a particularly nice person (I was quite proud of my last professional nameplate where we all were assigned a cartoon doppelgänger. I was Oscar the Grouch), but I like to think the CME world has made me a bit more well rounded. I make fun of Derek a lot – you know you love it!! – but it’s OK because he is truly one of nice guys. I think that people like me more just because I’m tied with him through CMEpalooza. I tell my son all the time, “Surround yourself with good people. That way, everyone else will think you are a good person too, even if you aren’t.” It’s good advice for you too.

(Note from Derek: Well, crap, I wasn’t expecting that. Does this mean I need to go back and delete the jokes I made about Scott?

[thinks]

Nope. Nice try, Kober.)

How I (Katie) Learned About CME

We’re joined again today by our CMEpalooza Spring intern, Katie, who brings her cheery, sunny personality back to the blog. Needless to say, you don’t get that from either of us, so enjoy the respite!

Hello CMEpalooza groupies — hope you are having a great day! I wanted to share with you what happened on my first day in CME and how I’ve learned the ins and outs of our little nook.

So one day while I was in a different sort of role at Memorial Sloan Kettering, I had just gotten back from going out to lunch (which I rarely do) and got a message that the vice president of human resources was looking for me.

Oh no! Did I do something wrong? Was I about to get fired for taking a 1-hour lunch? Stupid, stupid, stupid!!

So I enter her office and see that my manager is also sitting there… and now I’m really scared! Fortunately, they weren’t there to fire me, but rather to tell me that there was a department that needed some help and they both thought I would be the perfect person to assist them with a current project. I forget whether I said anything, but I guess I must have said, “OK,” because 30 minutes later, we were walking over for a 2 p.m. meeting.

I arrived and sat down with a room full of people I didn’t know throwing around a bunch of cancer terms I had never heard of, with one dizzying acronym after another. I wrote as many down as I could, planning to look things up later. At the end of the meeting, the woman sitting next to me asked nicely, “Please let me know if there is anything I can help with.” It’s one of those throwaway lines that you are supposed to say to people to be polite, right? I mean, I probably mean it, but Scott and Derek? Eh. (Note from Scott and Derek: She’s right. We don’t mean it.)

Anyway, instead of pretending I captured everything perfectly, I looked at her and asked, “WHAT DO ALL THESE LETTERS MEAN?” She kindly talked me through a few, but I was still left with a lot of research to do. The most important abbreviations that stood out for me, the ones I heard over and over, were  “ACCME” and “AMA PRA Category 1 Credits.” So I took to the ACCME and AMA websites and read through them multiple times.

That’s how I’ve primarily learned about CME – it’s been self-taught, on-the-fly education through reading, asking my peers (they should know by now not to say to me, “Please let me know if there is anything I can help with,” right?), and engaging with the CME community. I’ve also learned a lot from attending live meetings. My first was the annual ACCME meeting where I took the pre-conference session that discussed the basics of CME. I learned about the Alliance for Continuing Education in the Health Professions, became a member, and have gone to their annual meeting for the last two years. I attend the local CME meeting for providers in the northeastern United States. I learn so much from attending these meetings, not just at the sessions, but also at the networking opportunities where I have the chance to discuss my day-to-day struggles and learn best practices.

I participated in my first CMEpalooza during the Spring of 2019. I love going to the Archive page and being able to view any one of the 100+ previous CMEpalooza sessions if I’m curious about a topic or need a fresh perspective on something. Where was Jake Powers when I started in CME?!

I’ve learned when I feel puzzled about something, I’m never alone, and that no one should be afraid to ask questions. So if you’re new in the CME community, don’t be afraid to speak up when you don’t understand something — we’ve all been there!

Everything In Its Right Place

It was during my 8-week residency at Penn Therapy and Fitness on Market Street in West Philadelphia that I began to wonder if I had made a terrible mistake. I had just one more rotation to go and then I would graduate from Thomas Jefferson University with a Master of Science degree in Physical Therapy. Riding the Market Street line home to my dinky apartment in Center City after another frustrating day of massive amounts of paperwork and constant lecturing by my supervisor, I was forced to confront the reality of my situation: I hated what I was doing and I hadn’t even started a real job in my field yet.

Despite my growing trepidation, I did finish out my residencies and graduated, never talking to anyone about my growing concerns about my chosen career path. For the next year, I worked numerous odd jobs while mailing out over 80 resumes (yes, you used to have to mail out resumes in the pre-Internet days) for any and every position a freshly graduated physical therapist could apply for in the Philadelphia region, all for naught. On the bright side, the temp agency I was working for at the time sent me all over Philly, so it was a great opportunity to explore a city that I quickly grew to love.

(Extended note from Scott: Am I the only one who finds it impossible that Derek was actually a physical therapist for like, a split second.

“Um, excuse me, am I doing this right?”

“Um, yeah, uh sure. Sorry, I was looking at another 76ers blog. You look fine to me.”

I think we all agree he made the right career choice.)

In the fall of 2000, I was assigned a temp job in the continuing medical education office at Thomas Jefferson University (TJU). I was back at my alma mater. My one-week assignment turned into two weeks, then 1 month, then 3 months. By this point, I was completely disheartened with the idea of searching for a job that I was no longer sure I even wanted. I had also reached the point that for numerous reasons, most of them financial, I had to find more permanent employment. A full-time position opened up in the CME office, and I took it.

I can still remember the job title: Secretary B. My main tasks were tons of data entry and assisting with the logistics and setup for live meetings. Our office was two floors directly below the room where I had just had gross anatomy lab 18 months before. Don’t get me wrong, I was happy to have the work. But I would be lying if I said it wasn’t a humbling experience to come back to TJU in that capacity, rather than in the position for which they had trained me. My doubts about being a physical therapist were replaced by even sharper doubts about the decision I had made to leave it behind to be, well, Secretary B. I spent many hours that first year banging away at a beige keyboard, entering registration info and evaluation results, Radiohead’s Kid A blasting out of my headphones to drown out that inner voice asking me “What have you done?”

Fast-forward 17 years to the summer of 2018…and things at that time have worked out pretty well. My career in CME has had some ups and downs, but has steadily progressed. My parents no longer regularly ask me if I’m considering going back to work in physical therapy. I have a job that I like and help produce a pretty cool online conference called CMEpalooza that other people seem to enjoy. I can’t complain.

A friend from across the street texts me – “Radiohead is coming to Philly. Let’s go!” I’m in, I text him. Then he sends me the ticket prices and I am aghast. There is no way, NO WAY, I am paying that much to go to a concert. I’m out, I text him back.

But I keep thinking about it and thinking about it. I really want to go. I double-check my bank account and then I talk to my wife. You should go, she tells me. I’m back in, I text my friend back.

And so I go to the Radiohead concert, paying way too much for my ticket, and have an amazing time. Towards the end of the concert, the opening beats from “Idioteque” – my favorite song from the Kid A album – start up and I realize to my embarrassment that I have tears streaming down my face. I know this sounds rather mawkish and trite, but all I can think about is how lost and overwhelmed I felt while listening to that song over and over again as Secretary B and how far I have come since then. The moment got to me.

I think about that moment often whenever we start preparing for the next CMEpalooza. I might still be Secretary B at TJU if it wasn’t for access to professional development resources that helped me advance my career (and I would be remiss not to also mention the value of a strong mentor, who in my case was the wonderful Jeanne Cole, recently retired Director of CME at TJU.)  My hope is that CMEpalooza can in some small way be a help to those just starting their careers. We have a ton of resources in our archive, but if there is something you think we are missing that would of value to you, please feel free to reach out and let me know.

Tomorrow night, I am going to hear a Radiohead tribute band that is playing Kid A in its entirety. I don’t think I’ll get teary-eyed this time, but it should be an excellent reminder to me of why we continue on with CMEpalooza. Here’s to keeping everything in its right place.